Can I return a product, exchange it or get a refund?

This exclusively applies to products purchased on For all other purchases, please contact the retailer/distributor you‘ve purchased from directly and follow their return policy.

Return or exchange

WakaWaka accepts products in new condition and in their original packaging, within 14 days from the date of purchase. To return your product please contact us at as soon as possible and mention your order number and the product(s) you want to return. We’ll sent you information on how to return your order. When we’ve received your product(s) in a good condition, we’ll refund to you the total amount you’ve paid for the product(s). Please allow for up to 14 days for the return to be processed.

You can simply order the new WakaWaka in our webshop.


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